Learn how to work with difference and tension, rather than avoiding it.

Difference, disagreement, and tension are inevitable whenever humans work together.

Avoiding it is not an effective strategy, but building the capability to work with it is.

That capability is your biggest asset as a leader or organisation, as we face the uncertain and complex conditions of the 21st century.

“10/10 learning. I would have chosen more than a 10/10 if I could have. This should be compulsory learning for all leaders.”

- Farah Akbar, Deputy Head of Institute

you can be Performing well as a team or leader, and still be leaving your most valuable potential Unrealised.

You may recognise the following:

  • Your team or leadership is strong but you feel you could go further with your impact

  • Decisions don't stick, even when politely agreed to

  • The same topics or behaviours repeat over and over

  • Disagreements go unspoken, even if everyone can feel them

  • Frustration or stress builds up due to untimely decision making or unproductive pieces of work

  • There are a few people who generate all the ideas or action, without much engagement from others

  • Resistance to change or leadership decisions is common

  • The idea of dealing with tension or differences is secretly scary, therefore, it just gets avoided

These challenges affect almost every organisation, team, or leader.

And yet, it’s rare to find people who are able to address them effectively and confidently, and turn them into insight and momentum.

"a life-changing, empowering and a wonderfully enriching experience – I am truly grateful."

- Dawn Cremonese, Head of Research Culture

What you will leave with

You will learn how to intentionally: surface, integrate, Agree, and Adapt together.


When your learning is put into practice, you’ll Have…

People who want to be there

From disengagement or avoidance…

To more energised, creative contributions towards shared purpose.

Unleashed Capacity

From energy spent managing lack of clarity or frictions…

To energy flowing straight into your goals and the work that matters most.

Decisions that stick

From decisions that are politely agreed to and then not acted on…

To real clarity and commitment because everyone's already said what they actually think.

Lasting resilience

From overwhelm and burnout…

To the ability to skilfully lean into challenging moments and turn them into better decisions - again and again.

“Connecting across difference, being able to hold polarities, and voicing what is often blocking a group are just some of what I draw on daily in my work now."

- Katy Kent, Coach

I’m lucky to have worked with…